My guitar arrived yesterday, after a few anxious days using the tracking number you provided, following its progress through the mail systems of two countries. It arrived safe and sound. Speaking of sound-it's wonderful. I've played a Norman 12 string for 25 years, and it has been (and still is) a beautiful guitar to play, and hear. But the Martin has a way of making me feel it was made for my fingers.
Hey - I'm writing to thank you for your service, not for a guitar review. All I can say is that you're prompt, polite, professional and personable--a hit in the key of P. The standards you set would be a real eye-opener to most music stores in Ontario.
- John A."
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